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featuring Chloe and Laura, Directors, Picassos in the Park
What made you start looking for a platform like Booking Autopilot?
As Picassos in the Park has grown, we wanted a more streamlined way to manage bookings, customer communication, and day-to-day admin — while still keeping the experience personal and easy for families.
What stood out about Booking Autopilot compared to other systems?
We liked that Booking Autopilot felt flexible and designed around real activity-based businesses, rather than a generic booking system. Mark and his team also spent time understanding how our business operates and how the platform could best be configured to suit our specific needs, which made the process feel far more personal and collaborative. The combination of bookings, communication, reporting and automation all in one platform was a big plus for us.
What challenges were you hoping to solve?
Like many growing children’s activity businesses, a lot of time can disappear into admin, follow-ups, and managing customer information. We wanted systems in place that would help us stay organised while creating a smoother experience for parents.
What are you most excited about now you’re using Booking Autopilot?
We’re excited about saving time through automation, improving communication with families, and building stronger systems to support future growth, while still focusing most of our energy on creativity and delivering great experiences for children.
How would you describe Booking Autopilot in one sentence?
A flexible, easy-to-use platform that helps creative businesses simplify bookings and operate more efficiently.
What would you say to another children’s activity or creative business considering Booking Autopilot?
If your business is growing and you’re spending too much time managing admin manually, it’s definitely worth exploring a platform that can simplify operations and improve the customer experience at the same time.
